Privacy Policy

1. Introduction

Welcome to Arcynex ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and applicable global data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and play our games.

By using our platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services immediately.

2. Information We Collect & Legal Basis for Processing (GDPR Article 6)

2.1 Personal Data You Provide

We may collect: Contact Information (name, email, phone), Account Data (username, avatar, preferences), and Communication Data (messages, feedback).

GDPR Legal Basis:
• Consent (Art.6(1)(a)): Marketing cookies, promotional email subscriptions;
• Performance of a contract (Art.6(1)(b)): Create game accounts, provide game services, process support tickets;
• Legitimate interest (Art.6(1)(f)): Anti-fraud monitoring, platform security, service optimization.

2.2 Automatically Collected Data

When you access our website, we automatically collect: Device Information, Usage Data, Location Data, and Cookies & Similar Technologies.

GDPR Legal Basis:
• Consent (Art.6(1)(a)): Analytics & marketing tracking cookies;
• Legitimate interest (Art.6(1)(f)): Essential website operation, security threat detection, load performance analysis.

3. How We Use Your Information

We use the collected data to provide, maintain, and improve our gaming platform; personalize your gaming experience; process inquiries and support requests; send notifications; monitor usage patterns for performance and security; detect and prevent fraud; and comply with legal obligations (GDPR Art.6(1)(c)).

4. Cookies and Tracking Technologies

We use Essential Cookies (authentication, security), Preference Cookies (settings, progress), Analytics Cookies (usage patterns), and Marketing Cookies (advertising). You can control cookies through your browser settings or update your consent via our cookie consent banner.

Non-essential tracking cookies will only activate after your explicit opt-in consent per GDPR requirements.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with Service Providers, for Legal Requirements, Business Transfers, or With Your Consent. All third-party partners are contractually obligated to protect your data and only process data per our written instructions.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, regular security audits, access controls, and employee training. However, no method of electronic transmission is 100% secure.

7. Data Retention

We retain your personal data as long as necessary to fulfill the purpose collected or per legal retention rules: Account data is kept while active; game progress for 24 months after last login; analytics data is anonymized and retained for up to 36 months; legal compliance records stored 7 years minimum.

8. User Rights, Data Controller & DPO Full Contact Details

8.1 GDPR User Rights

You hold the right to Access, Rectify, Erase, Restrict processing, Data Portability, Object to processing, and withdraw consent at any time without penalty.

8.2 Data Controller

Data Controller: Arcynex Co., Ltd.

8.3 Data Protection Officer (DPO) — Mandatory GDPR Contact

Our dedicated Data Protection Officer oversees all privacy compliance, responds to user data requests, and liaises with data supervisory authorities.

• DPO Email: [email protected]
• General Privacy Support: [email protected]

All data subject requests must be submitted to the DPO mailbox; we respond within 30 calendar days per GDPR mandate.

8.4 CCPA California Consumer Rights

If you are a California resident, you hold rights under the CCPA: request disclosure of collected personal data categories, request permanent deletion of your data, opt out of any third-party data sharing, and non-discrimination for exercising privacy rights. Submit all CCPA requests to our DPO email.

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we discover child data without parental consent, we will permanently delete all records immediately.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any personal data.

11. International Data Transfers

Your information may be transferred internationally outside the EEA/UK. All cross-border transfers use EU Standard Contractual Clauses (SCCs) as approved data protection safeguards to secure your personal data.

12. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or prominent website notice 30 days in advance. Continued use after changes constitutes acceptance of updated terms.

13. Contact Us

• Legal Name: Arcynex Co., Ltd.
• General Inquiries: [email protected]
• Website: https://ironcladlegends.top

You may also file a complaint with your local data protection supervisory authority at any time if you believe we violate data protection regulations.

Data Collection Disclosure for All User Forms

When you submit registration, contact, feedback or support forms on our website, you voluntarily provide personal data solely for the purpose of completing your request, account creation, or customer support. All submitted data is governed by this full Privacy Policy. You may withdraw consent, delete your data or submit data subject requests by contacting our DPO at [email protected]. We will never use form-submitted personal information for unsolicited marketing without your separate explicit opt-in.